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Cover the core of knowledge management in theory and practice. From a managerial perspective, you'll examine knowledge management models and develop an appreciation for how various components of business contribute to the strategic management of knowledge. You will approach strategic knowledge management in terms of the current business environment, as well as in the context of future challenges. By exploring how businesses operate and how internal knowledge is collaborated and shared will further enhance your understanding of how to develop an effective knowledge management strategy. In this unit, you will study:

  • Topic 1: Introduction to Strategic Knowledge Management
  • Topic 2: Knowledge Management (KM) Frameworks
  • Topic 3: KM Strategies and Organisational Learning
  • Topic 4: Roles of Culture and People
  • Topic 5: KM Activities and Tools
  • Topic 6: KM Metrics

Learning Outcomes

  • Demonstrate an understanding of the complex undertaking of knowledge management, which involves people, culture and technology, and multiple disciplines as well contrast various processes, models and tools to implement knowledge management in organisations
  • Explain the links between knowledge management and corporate and business strategies for organisational effectiveness
  • Critically analyse and review the experiences of organisations embracing knowledge management strategies
  • Write a workplace-related report, proposing a knowledge management initiative, linking the application of knowledge management concepts and strategies to the workplace setting.


  • Case study - 30%
  • Report - 30%
  • Project proposal - 40%


You can study this unit as part of the Master of Business Administration, Master of IT Management or Master of Project Management.   Please note, unit structure and content are subject to change. Contact your SCU Online student advisor on 1300 589 882 for more information based on your particular circumstances.