Corporate Services Manager Career Pathway

Corporate services managers look after the planning, organising, directing, controlling and coordinating the overall administration of organisations.

What does a Corporate Services Manager do?

Some examples of roles and responsibilities include:

  • Oversee financial, operational, and development goals for specified departments
  • Develop and manage the organisation's administrative, financial, physical and staff resources
  • Explore and implement innovative systems and processes to improve and advance the organisation's operations
  • Develop and enforce administrative, financial and operational policies
  • Analyse complex resource management issues and initiatives that affect the organisation, and prepare associated reports, correspondence and submissions
  • Lead, manage and develop administrative staff to ensure smooth business operations and the provision of accurate and timely information
  • Represent the organisation in negotiations, and at conventions, seminars, public hearings and forums

 

Where do Corporate Services Managers work?

Corporate services managers work in large organisations in many sectors, with 54% working in the industry, and 15% in public administration and safety.

Corporate services managers work in all regions of Australia. Just under 30% work in Victoria, 28% work in New South Wales, and 20.6% in Queensland.

How much do Corporate Services Managers earn in Australia?

The average annual salary for corporate services managers in Australia is $120,530. 

As a corporate services manager gains further competencies and progresses through their career, their earning potential generally increases.

Salary potential

  • Salary range: $60,000 - AU$181,200
  • Bonus: $11,250

 

 

Corporate Services Manager Career Outlook at a glance

Median age is: 45 years old

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Employment level trends & growth - over five years

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Source: https://docs.employment.gov.au/documents/australian-jobs-occupation-matrix

 

Which type of person suits this career?

This complex role involves a high level of personal attributes as well as education and training. These include but are not limited to the following:

This role requires strong attributes as well as education and training. These include but are not limited to the following.

  • Leadership qualities. Effective leadership and team management are central to this management role, which requires interfacing with numerous colleagues at all levels of an organisation. Responsibilities include decision making, managing budgets, supervision and delegation, and overseeing multiple tasks at a time.
  • Planning skills. Strategic planning is needed to ensure the timely provision of services and equipment throughout the organisation.
  • Organisational skills. 
  • Accuracy and attention to detail are essential in anticipating needs and ensuring adequate supplies are available. Efficiency is required in ensuring equipment is functional and supplies are present in all areas of complex organisations.

 

 

 

  • Financial literacy. Financial management is required for setting and adhering to budgets and projecting future needs.
  • Technical ability. Aptitude for identifying and utilising existing and emerging technology and software services.
  • Interpersonal skills. This role requires liaising with staff at all levels and areas of the organisation. 
  • Communication skills. Extensive consultation is combined with the preparation of verbal and written reports and presentations. 

Specialisations

Corporate services managers specialise according to the types of organisation, such as healthcare, governmental, financial, retail, etc.

What are some related job titles to corporate services manager?

  • Corporate services director
  • Business services manager
  • Administration manager

 

What education do you need

A skill level equal to a bachelor degree or higher is valued in this job. Current managers generally have at least 5 years of relevant experience and are likely to have an advanced diploma or diploma qualification.

A bachelor or postgraduate degree in a business subject is advantageous when applying for the most contested positions in larger and more complex organisations.

How long does education take?

  • A bachelor degree takes 3 years full-time or 4 years with honours.
  • A post-graduate master's degree or graduate diploma can be obtained online in 16 months part-time. 
  • A graduate certificate can be obtained in a minimum of 8 months.

 

Sources

Australian Bureau of Statistics 
*Australian Standard Classification of Occupations (ASCO) 2nd Edition, ABS Catalogue No. 1220.0, p131.
**Australian Jobs Matrix, 2018 Australian Government Job Outlook
Payscale

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