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Manage conflicts through smart management

7 June 2017

Though we try our best to avoid conflict, sometimes it feels inevitable – especially in the world of project management. Thankfully, there are practical ways to avoid common clashes that can occur during projects. The perfect place to start is by tackling one of the greatest sources of conflict: resource management.

Nail resource management and you can save yourself a great deal of stress and tension, both within your organisation and your own team. The following three steps are designed to help you do exactly that.

Step 1: Define your project’s value

Sure, you know that your project is going to revolutionise your company and make a lasting impact, but not everyone else does. It can be difficult for outside parties to see your project as anything other than something using up precious, and often already-stretched, resources.

For this reason, it’s essential to be able to clearly define (and possibly defend) the specific value your project adds. You don’t have to create a 50-page presentation outlining every benefit, but a little internal communication can go a long way in generating positive support for your project.

Step 2: Plan your resource needs

A clearly outlined plan detailing all your required resources will help avoid potential conflict. Not only does it enable other stakeholders to know what to expect, but it also gives you something to refer back to when the project is in full swing.

Be aware that simply outlining your resource needs doesn’t guarantee access to them all. Having other stakeholders review your plans and sign off on them works both ways, and will ensure you’re being pragmatic about what is and isn’t possible - which leads us to our final step.

Step 3: Be realistic about resource allocation

After establishing your resource needs, but before beginning work, it’s important to have an understanding of whether hiring external contractors or re-allocating existing employees from within the business will be better for your company.

It really will depend on the specific operations and capabilities of your organisation, but it’s important to be realistic and prepared for either outcome. That way you’re less likely to be disappointed by resource roadblocks, or begin to stir up conflicts of your own.

Following these three steps to mastering resource management, you’ll find yourself spending less energy on conflict resolution and more on your project’s success - what more could you ask for! A Master of Project Management can develop the skills you need to put these step into action in your workplace, even giving you the option of tailoring what you study to a particular industry through electives.

Discover more about the benefits of further study in project management by getting in touch with a Student Enrolment Advisor on 1300 589 882.